General Computer

Register for Multifactor Authentication - E-mail
1. Download Microsoft Authenticator app on your phone iOS/iPhones - https://apps.apple.com/us/app/microsoft-authenticator/id983156458 Android - http...
Mon, Oct 23, 2023 at 12:28 PM
Reset E-mail Password
If you are having trouble logging into your email address, go to https://portal.office.com/ and enter your email address and click Next. On the nex...
Wed, Oct 5, 2022 at 10:13 AM
Texas HHS form error
If you are getting the following error when attempting to open a form from https://www.hhs.texas.gov, follow this guide. We need to make two changes, ...
Fri, Apr 14, 2023 at 12:03 PM
Restoring files to previous version on OneDrive
Right click the file you'd like to restore to a previous version and click on "Version history" below the blue cloud icon Then click ...
Mon, Apr 17, 2023 at 10:08 AM
Audit Trail Report
1. In PCC, click on Admin->Reports     2. Search for Audit Trail 3. Click on Audit Trail Report, then click Run Report 4. From t...
Mon, Jun 19, 2023 at 3:14 PM
Connect to the VPN - Windows 11
On your taskbar in the bottom right of your screen, select either the Network, Volume, or Battery icon  Click on VPN. Click on the name of your VPN...
Wed, Nov 22, 2023 at 9:42 AM
Writing A Good Helpdesk Ticket
“I emailed the help desk and they won’t get back to me!!!!” – Jon   The Help Desk supports you and your day-to-day work. Whether your report isn’t printin...
Tue, Nov 28, 2023 at 4:28 PM
Update your VPN password after an account password reset
After you have reset your Windows password, your VPN connection may need your credentials updated to properly connect. To update your VPN password follow th...
Mon, Feb 26, 2024 at 4:20 PM